Parmar & Co Solicitors is committed to protecting your personal information.
When you use our sites and services we want you to be confident that your personal information is safe and secure. This Privacy Notice and Policy explains the following:
Who we are
We are Parmar & Co Solicitors Limited (company number 02857601) and our registered address is 1st Floor, Cedar House, The Oaks Business Park, Longridge Road, Preston, PR2 5BQ (referred to as “we” or “us” or “our”).
We are registered as a data controller with the Information Commissioner’s Office with registration number ZA187662 for the purpose of the Data Protection Act 1998 (the “Act”). Our Data Protection Officer is Mr Shailesh Parmar who can be contacted at email@example.com.
This Privacy Notice and policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. A reference to “you” or “your” is a reference to a user of our site and/or to a user that makes an enquiry about our services.
How we collect your personal information
We may obtain personal information from you, if you complete an enquiry / claim form, or request a call back, through our website, mobile applications or other similar device.
If you request a call back or if you call us directly, we will store the information you give us. All calls to our offices are recorded for training and regulatory purposes.
What personal information we collect
The information we collect may include your name, address, contact details (such as email address and phone number), date of birth, insurance details, national insurance number, details regarding your health and injury and any other information relevant to your claim.
While we always try to get consent from the injured party before processing their personal data, this isn’t always possible (e.g. where the accident victim is a child, non-English speaker, an elderly/infirm relative or where the injured party has consented to another person to provide his or her details to us). In these cases, to ensure that our services are accessible to all accident victims, we may process personal data provided by a third party e.g. the parent of a child, translator, friend or relative.
We will always ask the person providing the Personal Information whether the injured party has consented to the processing of their information. This will be documented by call recordings with the third party and noted on our internal systems.
How your personal information is used
We use your information:-
Who your personal information is shared with
We will not share your personal information that you submit to us via our website with any other party.
If you subsequently sign-up to utilise Parmar & Co Solicitors service we will issue you with a client Privacy Notice. This explains who your data may be shared with, with your consent, for the purpose of running your claim and providing expert reports, such as medical experts.
How your information is stored
Where we store your Information
The data that we collect from you is stored in our new enquiries database located on our local server. It will only be processed by individuals who work for us for the purpose of establishment of a contract.
By submitting your personal data, you agree to this storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.
How long do we store your Personal Information
We may keep your information for a period of up to 7 years to deal with any potential complaints and where you have provided the necessary consent in relation to a pre-contractual enquiry. After which, all personal identifiable data will be deleted.
Securing your Personal Information
Your personal data’s security is very important to us. This is why, where it’s appropriate, our Sites use Hypertext Transfer Protocol Secure (HTTPS) to help keep information about you secure.
However, no data transmission over the internet can be guaranteed to be totally secure. Although we will do our best to protect your personal data, we can’t guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we’ve received your information, we use strict procedures and security features to try to prevent unauthorised access.
Your rights under General Data Protection Regulation (GDPR)
In accordance with the General Data Protection Regulation you have the following rights in relation to your personal data: –
The Right to access
You can request copies of information held about you.
Right to correct
You have the right to have your personal information rectified if it is inaccurate or incomplete.
Right to erase
You have the right to request that we delete or remove your personal information from our systems.
Right to restrict our use of your information:
You have the right to ‘block’ us from using your personal information or limit the way in which we can use it.
Right to data portability
You have the right to request that we move, copy or transfer your personal information.
Right to object
You have the right to object to our use of your personal information, including where we use it for our legitimate interests or where we use your personal information to carry out profiling to inform our market research and customer demographics.
Rights in relation to automated decision making
We do not use any automated decision-making processes to determine whether you have a claim.
Please note not all rights under GDPR are not absolute, such as where the data is required for the establishment, exercise or defence of a legal claim, which we will advise you of should you choose to exercise any of the above rights.
Exercising your rights
You can exercise your rights at any time by contacting us at 1st Floor, Cedar House, The Oaks Business Park, Longridge Road, Preston, PR2 5BQ or email firstname.lastname@example.org. In order to prevent unauthorised access to information we may ask for proof of identity.
Our site may, from time to time, contain links to and from the websites of advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
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Any changes we may make to this policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this privacy notice and policy.
Questions, comments and requests regarding this privacy notice and policy are welcomed and should be addressed to Mr Shailesh Parmar, at 1st Floor, Cedar House, The Oaks Business Park, Longridge Road, Preston, PR2 5BQ or emailed to email@example.com